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Communication Etiquette in the Era of New Technology

Newspaper columnist and the etiquette expert, Judith Martin, otherwise known as Miss Manners. Her new book is "Miss Manners' Basic Training: Communication" (Crown News) about the social issues of phone answering machines, e-mail, and cyberspace.

19:11

Other segments from the episode on January 9, 1997

Fresh Air with Terry Gross, January 9, 1997: Interview with Joe Nocera and Ron Chernow; Interview with Judith Martin; Commentary on surf music.

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